So how does one get access to the file required to fix the operating system?Microsoft offers the ability to install, download, or create media with an ISO file for Windows 8 or Windows 8.1 from a web page.In this story we explain things you should consider before you upgrade from Windows XP to Windows 10.
Microsoft support suggested running the System File Checker (SFC) utility, and of course, this was how the corrupted files were identified.
Alternatively, users wanting to migrate their files, apps, and settings, can purchase a copy of Windows 7, upgrade their current installation, and then upgrade to Windows 10.
However, a clean install of the operating system will not only save you time and money, but also it will help users to start with a nice and fresh installation.
I've recently heard from folks where the latest patch (KB2919355 or Windows 8.1 Update 1) bombed completely during installation, leaving their computer an unusable mess. In one instance, after further investigation, it was identified that the core problem was OS files had become corrupted.
The computer had not successfully installed updates for a few months with no indication they had failed.